Senior Technical Specialist
3 weeks ago
We are seeking a highly skilled Senior Technical Specialist to join our Sales & Marketing team in support of our in-line inspection systems. The ideal candidate will have a strong background in technical sales and marketing, with experience in providing application and technical support for existing and new product introductions.
Key Responsibilities
- Provides technical sales and marketing support for applications dealing with complex knowledge of product line functionality, performance, and compatibility
- Conducts sample testing on products sent in by customers for inspection evaluation in support of sales opportunities and generates test result reports for return to customers verifying inspection capability
- Supports sales orders by defining system configurations based on customer requirements and application
- Supports field sales personnel in technical sales presentations and documentation
- Provides technical support to sales and marketing in defining and coordinating requirements for engineering specials
- Supports field service technicians, external OEM and Rep, Technicians, as well as customers performing self-service on their equipment
- Identifies and tests new applications for existing products
- Assists sales in replacement part requirements as required
- Responds to customer service requests and provides troubleshooting and phone support as needed. Travel to customer sites when required for escalated equipment application issues.
Requirements
- Technical or BS Engineering Degree
- Experience with lab-based testing equipment
- Experience with PC based platforms
- Experience with industrial equipment
- Previous engineering experience
- Mechanical/Chemical/Electrical Engineering Degree
- Knowledge of the packaging, food filling, and sample testing of container integrity, preferred.
Work Environment
The physical/mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Movement, packing, and installation set-up of equipment as required. Prolonged period of standing or sitting. Occasional lifting up to 30-50lbs. Lab Test Area
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