Parts Specialist
3 weeks ago
Job Location: Itasca, IL
Position Type: Full Time
Job Category: Inventory
Description:
Job Summary: We are seeking a skilled Parts Specialist to join our team at Equipment Depot. As a key member of our inventory management team, you will be responsible for identifying customer needs and providing solutions that ensure profitability through total customer satisfaction.
Essential Functions:
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required based on inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare parts counter tickets/slips.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss the use and features of various parts based on knowledge of machines or equipment.
- Demonstrate parts and functionality.
- Place new merchandise on display.
- Measure parts using precision measuring instruments to determine whether similar parts may be machined to the required sizes.
- Prepare parts for internal transfer between branches.
- Distribute internal shuttle shipment on incoming parts transfers.
Qualifications:
- Education: High School Graduate or General Education Degree (GED)
- Experience: One to two years of related experience
- Computer Skills: ERP experience preferred
Work Environment: The work environment varies from office to job site to industrial locations.
Our Core Values:
- Passion to Perform - We are passionate to perform and focus on concrete achievements.
- Trust to Act - We are empowered to act and act in a powerful way.
- Act Responsibly - We are responsible for our actions and the consequences they have for our stakeholders and our environment.
- Make it Fun - We are serious about making work fun; it's the way we do things.
Equipment Depot is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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