Field Property Claims Adjuster
6 days ago
Join Liberty Mutual Group as a Field Property Claims Adjuster and play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast-paced, detail-oriented team environment.
About the Role:- Investigate and determine coverage onsite of loss and adjust all elements of Property Loss claims of moderate-high severity.
- Handle moderate-severe complexity claims assigned under little supervision.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
- Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
- Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- May be called upon for catastrophe duty.
- Requires knowledge of coverages provided within various homeowner policies.
- Capable of writing structural damage estimates of moderate to severe losses.
- Effective negotiation skills.
- Ability to effectively and independently manage workload while exhibiting good judgment.
- Proven ability to provide exceptional customer service.
- Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills.
- The capabilities, skills, and knowledge required are normally acquired through a Bachelor's Degree or equivalent experience and at least 2 years of directly related experience.
- Ability to obtain proper licensing as required.
- Competitive Compensation
- Flexible Work Arrangements
- Top-Notch Retirement Plans
- Health & Wellness
At Liberty Mutual Group, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust, and respect. Here, you'll discover our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual Group has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDG's Insider Pro and Computerworld's 2020 list.
We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion, please visit: https://www.libertymutualgroup.com/diversity-and-inclusion
Liberty Mutual Group is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veterans status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.
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