Housekeeping Associate
4 weeks ago
Housekeeping Role at Great Wolf Lodge
The Housekeeping Associate is a vital member of our team at Great Wolf Lodge, responsible for maintaining a clean and welcoming environment for our guests. This role involves general cleaning and maintenance duties, including vacuuming, dusting, and restocking supplies.
Key Responsibilities:
- Clean and prepare guest rooms and areas, including making beds, dusting, and vacuuming.
- Utilize chemicals according to directions and familiarize yourself with material safety data sheets.
- Maintain a stocked and organized cart with sufficient supplies.
- Report maintenance issues through appropriate channels for resolution.
- Document and secure lost and found items.
- Communicate with guests in a professional and friendly manner.
- Conserve energy by closing shades and draperies, and adjusting temperature settings in unoccupied rooms.
- Report hazardous conditions in the work area or equipment to your supervisor.
Requirements and Qualifications:
- Willingness to work flexible schedules, including nights, weekends, and holidays as needed.
- Successful completion of a criminal background check and drug screen.
Desired Qualifications and Traits:
- Prior experience in housekeeping, including sanitation, laundry operations, and guest services.
- Excellent customer service and oral communication skills.
- Previous housekeeping or general cleaning experience.
Physical Requirements:
- Able to lift up to 30 pounds.
- Able to push/pull up to 100 pounds.
- Able to bend, stretch, and twist.
- Able to stand for long periods of time.
- Able to work with chemicals according to directions.
Great Wolf Lodge Offers:
- Medical, dental, and vision insurance.
- Health savings account.
- Telehealth resources.
- Life insurance.
- 401K with employer match.
- Paid vacation time off.
- Paid parental leave.
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