Operational Manager for Culinary Excellence

6 days ago


Pittsburgh, Pennsylvania, United States Wings Over Full time

We are seeking an experienced Operational Manager to oversee the day-to-day activities of our culinary team. As a key member of our management team, you will be responsible for driving operational excellence and ensuring exceptional customer experiences.

About Us

Wings Over is a leading provider of crispy chicken wings and hand-breaded tenders with over 20 years of experience serving the best food in town. We are committed to creating gold standard experiences that leave everyone happier than before they interacted with us.

Job Summary

This role involves overseeing store operations independently, managing staff, and implementing effective solutions to drive growth. You will be responsible for analyzing reports, identifying trends and issues, and addressing them promptly. Additionally, you will ensure food safety by leading disciplined execution in FOH and BOH, following health, safety, and sanitation guidelines.

Responsibilities
  1. Oversee store operations independently, including managing staff, inventory, and labor costs.
  2. Analyze reports to identify trends and issues affecting in-store performance.
  3. Implement effective solutions to drive growth and improve operational efficiency.
  4. Ensure food safety by leading disciplined execution in FOH and BOH, following health, safety, and sanitation guidelines.
  5. Serve as a role model for Wings Over standards, values, and behaviors.
Requirements
  • Two (2) years of management experience.
  • Three (3) years of food service experience (line-level or management); At least one (1) of those years in fast-casual/QSR.
  • Serv-Safe Certified.
  • Flexible schedule- available nights, holidays, and weekends.
  • Valid driver's license and current insurance.
  • Legal US work authorization.
What We Offer

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, along with benefits such as paid vacation and sick time, medical, dental, & vision insurance, flexible spending account, and 401(k) with employer match after 12 months of service. If you're passionate about food and guest service, have a proven track record of management success, and are looking for a challenging role with opportunities for growth, we encourage you to apply.



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