Parking Operations Coordinator

1 week ago


Sterling, Virginia, United States Commonwealth of Virginia Full time
{"Job Title": "Parking Operations Specialist", "Job Summary": "We are seeking a highly skilled Parking Operations Specialist to join our team at the Commonwealth of Virginia. In this role, you will be responsible for performing routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.", "Key Responsibilities": "
  • Perform front office duties, including permit sales, citation payments, NOVACard issuance, cash drawer reconciliation, and general customer support.
  • Manage Print Services, refill paper, toner, and staples as needed, and troubleshoot paper jams.
  • Support duties include monitoring SmarterTrack for tickets and addressing them as necessary, escalating tickets to Tier 2 as needed.
  • Perform parking enforcement duties, including checking parking areas for infractions against parking policy, issuing citations to vehicles, and properly maintaining parking equipment and hardware.
  • Operate a state enforcement vehicle while performing duties.
", "Essential Functions": "
  • Front Desk
  • Manage Print Services
  • Parking Enforcement
", "Minimum Qualifications": "
  • Customer service experience
  • Computer experience working in a Windows environment
  • Valid Driver's License
", "Preferred Qualifications": "
  • Cash-handling experience
  • Experience in an office environment
  • Experience dealing with customer concerns and problems
", "Additional Considerations": "
  • Ability to interpret and apply policies, procedures, and guidelines
  • Communication and customer service skills
  • Good problem-solving and critical thinking skills
", "Language": "en-US"}

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