Insurance Coverage Specialist

6 days ago


Exton, Pennsylvania, United States Prime Insurance Company Full time

Prime Insurance Company seeks an experienced Policy Service Professional to join our team.

About the Role

We are looking for a skilled professional to provide exceptional policy service and support to our customers. As a Policy Service Professional, you will be responsible for processing midterm changes, maintaining electronic files, and providing quality service to both internal and external customers.

This role requires strong organizational and communication skills, as well as the ability to work effectively in a team environment. You will collaborate with other departments to perform tasks and contribute to the creation and sustaining of a high-performance team.

Essential Responsibilities
  • Liaise with underwriters to confirm coverage intentions for midterm change requests.
  • Respond to policy service requests via phone and email from insureds, underwriters, and producers for multiple lines of business.
  • Process Endorsements requests through corporate in-house insurance system
  • Processing MVR reports through Lexis Nexus for Driver additions.
  • Saving all correspondence through electronic filing system.
  • Answering inbound Service related phone calls from both outside and inside customers.
  • Accountable for accuracy and quality of work/data entry completed.
  • Manage and prioritize workloads to meet due dates.
Requirements
  • Commercial insurance experience a plus, commercial auto experience also a plus.
  • Strong competency in standard office software applications: Word, Outlook, Excel, and Adobe required.
  • Detail-oriented, proven prioritization, organization and time management skills with accurate results.
  • Ability to work in a fast-paced environment.
  • Commitment to excellence.
  • Team oriented, collaborative, and flexible.

The ideal candidate will have excellent customer service skills, be able to work independently, and possess strong analytical and problem-solving skills.

Benefits

Prime Insurance Company offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, along with excellent benefits packages that include paid time off, health insurance, and retirement plan matching.



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