Production and Customer Satisfaction Coordinator

1 week ago


Dallas, Texas, United States Buff City Soap Full time
Job Overview

Buff City Soap is seeking a highly skilled Production and Customer Satisfaction Coordinator to join our team.

Salary and Benefits

The estimated annual salary for this position is $55,000 - $65,000, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth.

Responsibilities

This role is responsible for maintaining high levels of customer satisfaction within the BCS store. Key responsibilities include:

  • Coordination and Planning: Collaborate with the store manager to develop daily production plans and determine workflow.
  • Customer Service: Offer high levels of customer service by assessing customer needs and providing assistance.
  • Inventory Management: Maintain inventory levels of all products within a specific range.
  • Product Quality: Ensure products are made timely and meet quality standards.
  • Safety and Cleanliness: Maintain a safe and clean production and retail area.
  • Sales Performance: Follow and achieve sales goals.
  • Product Knowledge: Remain knowledgeable on all products.
  • Point of Sale: Process POS purchases and returns of merchandise.
Requirements

To be successful in this role, you will need:

  • Education: High School Diploma or GED required.
  • Experience: 3-5 years' experience in a similar role.
  • Communication Skills: Effective interpersonal and written communication skills.
  • Organizational Skills: Ability to multi-task and prioritize effectively.
  • Organization: Excellent organization skills.


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