IT & Data Services Operations & HIPAA Compliance Officer

4 weeks ago

Spokane, Washington, United States Catholic Charities Eastern Washington Full time
Job Title: IT & Data Services Operations & HIPAA Compliance OfficerJob Summary

Catholic Charities Eastern Washington is seeking a highly skilled IT & Data Services Operations & HIPAA Compliance Officer to oversee department operations and ensure quality control of systems and data while optimizing processes. This role will develop strategies and drive big picture projects tasked to the IT and Data Services teams.

Key Responsibilities
  • Supervise the IT and Data Services Teams and develop and execute long-term, big-picture strategic and operational plans to support the agency's goals.
  • Provide after hours, on-call support in the IT, Data Services, and HIPAA programs to triage requests and identify urgent needs.
  • Assess and analyze department tasks, projects, and tools to find ways to optimize team effectiveness.
  • Inspire and motivate employees through positive encouragement and incentive initiatives.
  • Communicate with other CCEW programs about shifting agency priorities and projects.
  • Identify potential problems and points of friction and find solutions to maximize efficiency and department outcomes.
  • Identify opportunities to expand or shift course based on agency and community needs.
  • Function as the agency's HIPAA Compliance Officer and work regularly with the Privacy and Security Officers to achieve and maintain compliance.
  • Assist in CCEW's ongoing efforts to achieve HIPAA compliance as directed by the Supervisor.
  • Monitor, perform, and report on auditing needs for federal and contract compliance.
  • Promote consistent data collection practices to ensure data integrity and reliability.
  • Function as the agency's convener of Continuous Quality Improvement (CQI) process activities, including planning and organizing CQI Committee meetings, as well as data collection, monitoring, evaluating and reporting activities.
  • Maintain strict confidentiality (e.g., passwords and other system security features) for the purpose of ensuring agency security.
  • Respond to and complete data reports and/or requests from VPs, Chiefs, and CEO in a timely fashion.
  • Travel to other CCEW offices to provide front-line/in-person systems support as needed.
  • Check email regularly and respond in a timely fashion.
  • Work as a team member to ensure the success of the IT and Data Services Department.
  • Process administrative paperwork including check requests/invoices.
  • Use appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  • As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
  • Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
  • Perform related functions necessary to support the mission and core values of Catholic Charities.
Requirements
  • Bachelor's degree in a relevant field AND 5+ years progressive experience with supervisory responsibilities in an office setting. Master's degree preferred.
  • Experience in collecting, interpreting, and analyzing data required.
  • Experience with data visualization software (e.g., Power BI) preferred.
  • Demonstrate analytical skills with the ability to apply creative solutions to complex problems required.
  • Prior work experience in areas related to social services, education, and/or poverty preferred.
  • Prior work experience with federal compliance and risk management preferred.
  • Prior work in strategic priorities project management preferred.
  • Must have and maintain a current Washington driving license and evidence of automobile liability insurance.
Work Environment

While performing the essential duties/responsibilities of this job, the employee will be:

  • Exposed during a shift to constant or intermittent sounds at a level sufficient to cause hearing loss or fatigue.
  • Exposed to trauma.

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