Retail Sales Associate with Excellent Customer Service Skills

7 days ago


Huntsville, Alabama, United States Sam's Club Full time

As a Store Merchandising Team Member at Sam's Club, you will be the face of our store and play a critical role in delivering exceptional customer experiences. This is a fantastic opportunity to start your career in retail and work with a dynamic team that values teamwork, respect, and results.

About the Role

This is a full-time position working varied shifts including mornings, afternoons, evenings, weekends, and holidays. As a Store Merchandising Team Member, you will be responsible for maintaining the sales floor and merchandise presentation in accordance with company policies and procedures. This includes properly zoning the area, stocking, arranging and organizing merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise according to company policies and procedures, identifying shrink and damages, and securing fragile and high-shrink merchandise.

Your Key Responsibilities
  1. Maintain a clean and safe shopping environment by sweeping and taking care of spills, dusting shelves, and ensuring the facility adheres to company safety standards.
  2. Provide excellent customer service by greeting members, answering questions, and helping them find products they need.
  3. Restock shelves, maintain inventory levels, and ensure that products are facing correctly and evenly spaced on the sales floor.
  4. Process returns and exchanges, resolve member issues, and escalate concerns to management as needed.
  5. Maintain accurate records of inventory, sales, and other data, and report any discrepancies or concerns to management.
  6. Work collaboratively with colleagues to achieve sales goals, support each other during peak periods, and participate in cross-functional projects and initiatives.
Benefits

We offer a competitive salary and benefits package, including health insurance, 401(k) matching, paid time off, and opportunities for professional growth and development. Our goal is to create a positive and inclusive work environment where everyone feels valued and supported.

Requirements
  • Able to work varied shifts, including mornings, afternoons, evenings, weekends, and holidays.
  • Able to lift, carry, push, and pull merchandise weighing up to 25 pounds, and occasionally up to 50 pounds.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers from diverse backgrounds.
  • Basic math skills and attention to detail, with the ability to accurately count money, make change, and balance cash register drawers.
  • Able to stand, walk, and move throughout the store for long periods, and navigate a warehouse environment if necessary.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to customer satisfaction.



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