Network Operations Associate

3 weeks ago


Chicago, Illinois, United States FourKites, Inc. Full time
Job Title: Network Operations Associate

About the Role:
At FourKites, we're revolutionizing the way companies manage their supply chains. As a Network Operations Associate, you'll play a critical role in ensuring the seamless integration of our platform with our customers' operations. Your expertise will be instrumental in building strong relationships with carriers and shippers, driving efficiency and reducing costs.

Key Responsibilities:
• Onboard carriers to our platform, leveraging your problem-solving skills to overcome unique challenges
• Lead carrier calls, setting clear objectives and follow-up tasks
• Collaborate with cross-functional teams to streamline processes and improve our product
• Monitor data and resolve issues promptly with carriers and shippers
• Provide regular updates on implementation progress and challenges

What We're Looking For:
• A detail-oriented and organized individual with excellent communication skills
• Experience in logistics or SaaS a plus
• Proficient in MS Office, Google Apps, and CRM tools
• A passion for solving complex problems and driving results

About Us:
FourKites is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores, and beyond. We're a collaborative and dynamic team that's passionate about transforming the way companies manage their supply chains. If you're a motivated and results-driven individual who thrives in a fast-paced environment, we'd love to hear from you

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