Customer Success Associate
4 weeks ago
We are seeking a dynamic Customer Success Associate to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance, and due diligence solutions. Businesses and law firms trust us to manage their critical business and legal compliance responsibilities.
Key Responsibilities:- Deliver prompt and professional service to customers through verbal and written communications.
- Provide consultative customer service, helping to determine customer goals, compliance challenges, and business needs.
- Proactively manage the full-life cycle of the order process and drive cross-selling opportunities.
- Project manage, organize, and prioritize high volumes of requests using SalesForce and other internal systems.
- Manage customer escalations and work across the Customer Service function to complete or resolve customer requests.
- Develop and maintain positive working relationships with customers and key partners.
- Bachelor's degree from an accredited college/university or equivalent B2B client service experience.
- Strongly preferred minimum of two years of business-to-business (B2B) client/customer service experience.
We offer competitive pay, a full benefit package, and a positive work environment with unlimited opportunities for growth and advancement within Wolters Kluwer.
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Customer Success Associate
4 weeks ago
Chicago, Illinois, United States Labelmaster Full timeAt Labelmaster, we are dedicated to making the world a safer place by helping businesses navigate the complexities of hazardous materials transportation.We are seeking a highly skilled Customer Success Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to...
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Customer Success Associate
4 weeks ago
Chicago, Illinois, United States Foursquare Full timeAbout FoursquareFoursquare is a leading location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer...
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Customer Success Associate
4 weeks ago
Chicago, Illinois, United States Labelmaster Full timeWe help businesses navigate the complexities of hazardous materials shipping, ensuring a safer world for everyone.Hazardous materials are all around us, from lithium batteries to chemicals and paints. If shipped incorrectly, they can cause significant damage.We develop innovative products, technology, and consulting services for industries like...
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Customer Success Associate
4 weeks ago
Chicago, Illinois, United States YCharts Full timeCustomer Success Associate Role OverviewAt YCharts, we're seeking a skilled Customer Success Associate to drive education and create engaging content for our clients. This role will leverage your interpersonal skills and financial knowledge to help clients maximize the value of our platform.Key Responsibilities:Assist clients with product-related inquiries...
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Customer Success Associate
4 weeks ago
Chicago, Illinois, United States Loop Full timeAbout LoopLoop is a cutting-edge technology company that aims to optimize supply chain operations and reduce costs for consumers. Our innovative platform uses AI to analyze complex data and documentation, providing unparalleled visibility into transportation spend. This enables companies to control their costs and drive profit.Our investors include top-tier...
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Customer Success Strategist
3 weeks ago
Chicago, Illinois, United States Intelliswift Software Inc Full timeSenior Customer Success ManagerRole OverviewIntelliswift Software Inc is seeking a strategic Customer Success Manager to drive customer adoption and value realization in the Digital Experience Cloud team. This is an exciting opportunity to lead the post-sales customer experience, driving adoption and value for our customers.About the RoleAs a Senior Customer...
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Client Success Associate
4 weeks ago
Chicago, Illinois, United States Beacon Hill Full timeDeliver Exceptional Customer ServiceBeacon Hill is seeking a skilled Client Services Associate to support our US-based customers using our cloud-based software. As a key player in delivering an outstanding product experience, you will enhance customer service standards and set new benchmarks for excellence in interactions.Key Responsibilities:Assist...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States CCC Intelligent Solutions, Inc. Full timeThe RoleThe primary objective of the Customer Success Manager is to work with the Group Vice President and Account Manager's as well as the client in addressing operational and service management issues associated with the Account Group. This role is also a subject matter expert in CCC products and in expressing their value propositions.Key...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States Meltwater Full timeCustomer Success Manager Job DescriptionAt Meltwater, we're seeking a skilled Customer Success Manager to join our team. As a Customer Success Manager, you'll play a pivotal role in ensuring the continued success and satisfaction of our valued customers.Key Responsibilities:Collaborate with internal stakeholders to align customer needs effectively.Provide...
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Customer Success Advocate
1 month ago
Chicago, Illinois, United States MVP One Full timeJob Title: Customer Success RepresentativeAbout the Role:We are seeking a highly motivated and results-oriented Customer Success Representative to join our team at MVP One. As a key member of our customer success team, you will be responsible for driving account retention and growth by cultivating and maintaining strong customer relationships, while closely...
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Customer Success Strategist
2 days ago
Chicago, Illinois, United States SWORD Health Full timeSword Health is revolutionizing the healthcare industry with innovative technology and a team of dedicated professionals. As a Senior Customer Success Manager, you will play a pivotal role in shaping our clients' experiences.We're seeking an experienced professional to manage the end-to-end client lifecycle for our growing list of enterprise customers. You...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States FourKites, Inc. Full timeAbout the RoleWe are seeking an exceptional Customer Success Manager to join our team at FourKites, Inc. As a key member of our Customer Success Team, you will be responsible for leading a team of Customer Success Managers and driving customer satisfaction and growth.Key ResponsibilitiesTeam Leadership: Develop and manage a team of Customer Success Managers...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States CADDi Full timeAbout the RoleCADDi is seeking a skilled Customer Success Manager to play a crucial role in ensuring client satisfaction and driving growth. This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi.Key ResponsibilitiesLead new customer onboarding, focusing on adoption and...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States CADDi Full timeJob OverviewCADDi is seeking a skilled Customer Success Manager to play a crucial role in ensuring client satisfaction and driving growth. This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi.Key Responsibilities:Customer Onboarding: Lead new customer onboarding,...
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Customer Success Manager
4 days ago
Chicago, Illinois, United States SWORD Health, Inc Full timeAbout the Role:Sword Health, Inc. is seeking a highly skilled Customer Success Manager to join our fast-paced and dynamic team. As a key member of our Customer Success organization, you will be responsible for driving client growth and engagement, leading implementation projects, and cultivating strategic relationships with our enterprise clients.Key...
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Customer Success Manager
1 month ago
Chicago, Illinois, United States Keeper Security, Inc. Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Keeper Security, Inc. As a key member of our sales division, you will be responsible for driving revenue growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customized account plans to meet and exceed sales...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States Verve, Inc. Full timeJob DescriptionAbout VerveVerve is a pioneering company that aims to revolutionize wearable solutions for the workforce. Our first product is a cutting-edge, connected wearable system designed to reduce fatigue, mitigate risk of injury, and augment performance.We are seeking an experienced and talented individual to drive our commercialization and...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States Auctane Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Auctane. As a Field Customer Success Manager, you will be responsible for building and maintaining strong relationships with our most strategic customers.Your primary goal will be to learn your customer's business goals and help them achieve those goals through the use...
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Head of Customer Success Lead
4 weeks ago
Chicago, Illinois, United States AccuLynx Full timeJob OverviewAccuLynx, a leading SaaS provider of CRM/project management software for roofing contractors, is seeking a seasoned professional to lead our customer success team. As a key member of our organization, you will be responsible for driving customer satisfaction, retention, and revenue growth.Key ResponsibilitiesLead and manage a high-performing...
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Senior Director of Customer Success
4 weeks ago
Chicago, Illinois, United States HALO Branded Solutions Full timeJob Title: Head of Customer SuccessAbout the Role:Halo Branded Solutions is seeking a seasoned Head of Customer Success to lead and expand our Customer Success team. This pivotal role is responsible for ensuring our customers derive maximum value from our platform.Key Responsibilities:Build upon the existing CS foundation to scale the function, focusing on...