Department Head

5 days ago


Doral, Florida, United States The Lovesac Company Full time
Job Overview

We are seeking a highly motivated and results-driven Department Manager to join our team at The Lovesac Company. As a key member of our sales and operations team, you will be responsible for leading and developing a high-performing showroom team to deliver exceptional customer experiences and drive sales results.

Key Responsibilities
  • Lead and develop a high-performing showroom team to meet or exceed sales goals and key performance indicators (KPIs).
  • Train team members to execute Lovesac's proprietary selling process to deliver sales results consistently.
  • Resolve customer issues and concerns in a timely and professional manner, working collaboratively with the District Manager and other stakeholders.
  • Maintain inventory integrity and accuracy, protecting company assets at all times.
  • Support the recruiting and hiring of sales talent, developing a strong bench and networking for backfill.
  • Communicate effectively with the supervisor and other team members to ensure seamless execution of promotional campaigns and store operations.
  • Ensure store merchandising standards are maintained, including visual displays, marketing, cleanliness, and inventory levels.
  • Process POS transactions, including sales returns and exchanges, in accordance with company policies and procedures.
Requirements and Qualifications
  • Minimum 1-2 years of related sales and management experience.
  • Results-driven and able to meet or exceed KPIs and goals.
  • Proven time management skills and ability to adapt to a changing business environment.
  • Superior communication skills, including verbal, written, and interpersonal skills.
  • Demonstrates strong analytical, mathematical, and problem-solving skills.
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint.
  • Ability to work collaboratively with fellow employees, treating all clients with dignity and respect.
What We Offer

The Lovesac Company offers a competitive salary and benefits package, including paid time off, holiday pay, sales incentive program, and comprehensive health insurance. We are an equal opportunity employer and welcome applications from diverse candidates.


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