Customer Service Representative

1 week ago


Fairhope, Alabama, United States Walmart Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Store Associate. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, answering their questions and resolving any issues in a professional and respectful manner.
  • Cash Handling: Accurately process customer transactions, handle cash and credit transactions, and maintain a clean and organized checkout area.
  • Store Maintenance: Assist with maintaining a clean and safe store environment, including restocking shelves, sweeping and mopping floors, and taking out the trash.
  • Teamwork: Collaborate with other store associates to achieve sales goals, provide excellent customer service, and maintain a positive and productive store environment.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Strong Customer Service Skills: Ability to provide exceptional customer service and resolve customer complaints in a professional and respectful manner.
  • Basic Math Skills: Ability to accurately handle cash and credit transactions.
  • Physical Ability: Ability to stand for long periods of time, lift up to 25 pounds, and move quickly and efficiently around the store.
What We Offer
  • Competitive Pay: We offer a competitive hourly rate and opportunities for advancement.
  • Benefits: We offer a range of benefits, including medical, dental, and vision coverage, as well as 401(k) and other retirement plans.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.


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