Healthcare Operations Manager

5 days ago


Round Rock, Texas, United States Baylor Scott & White Health Full time
Job Title: Healthcare Operations Manager

The Patient Services Specialist 3 role at Baylor Scott & White Health involves providing high-quality administrative support services in a physician office or clinic setting. This position handles complex tasks, assists with staff training, and serves as a backup supervisor.

Key Responsibilities:

  • Assist with the hiring process and conduct peer interviews.
  • Perform patient relations, scheduling, insurance verification, and phone duties.
  • Serve as an expert in handling escalated issues and complex tasks.
  • Participate in process improvements initiatives.
  • Mentor and train staff on processes and procedures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to adapt communication style to suit different audiences.
  • Knowledge of patient registration and medical insurance claims procedures.

Benefits:

  • $60,000 - $70,000 per year salary range.
  • Immediate health and welfare benefits eligibility.
  • Tuition Reimbursement.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.

About Our Organization:

Baylor Scott & White Health is a leading healthcare provider that values its employees' growth and development. We offer a supportive work environment, competitive benefits, and opportunities for advancement.



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