Customer Service Representative for Pain Management Clinic

1 week ago


Camarillo, California, United States Spanish Hills Interventional Pain Specialists Full time

We are seeking a highly skilled Customer Service Representative to join our team at Spanish Hills Interventional Pain Specialists, one of the largest pain management clinics in the greater tri-county area.

About Our Clinic

We strive to provide exceptional care to our patients, and we're looking for someone who shares our commitment to excellence. As a Clinic Customer Service Representative, you will be the first point of contact for patients calling in with questions or concerns.

Job Description

This is a full-time position that requires a high level of customer service and communication skills. The ideal candidate will have experience working in a fast-paced environment and be able to multitask with ease.

Responsibilities
  • Answer phone calls in a professional manner and assist patients with their inquiries
  • Triage patient calls based on urgency and direct them to the appropriate person
  • Use EMR, Gmail, and other Google Apps to manage patient information
  • Maintain HIPAA compliance at all times
  • Perform other administrative tasks as needed
Requirements
  • High school diploma or equivalent required
  • Minimum 2 years of customer service experience
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Familiarity with EMR systems and Google Apps
What We Offer
  • A competitive salary range of $45,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for career growth and advancement

The estimated salary for this position is around $50,000 per year, considering the location and industry standards.



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