Medical Billing Liaison

7 days ago


Tracy, California, United States Pacific Medical, Inc. Full time

Pacific Medical, Inc. is a leading distributor of durable medical equipment with a strong commitment to patient care and excellent service. As a Medical Billing Liaison, you will play a vital role in securing payment for services provided by our team. Located in Tracy, CA, this full-time opportunity offers a competitive salary and benefits package.

Job Summary:

We are seeking an organized and detail-oriented individual to join our team as a Medical Billing Liaison. This position requires exceptional interpersonal communication skills, customer service experience, and the ability to work independently and as part of a team. The successful candidate will be responsible for contacting patients and guarantors to secure payment for services provided, documenting calls and actions taken, and establishing payment arrangements.

Responsibilities:
  • Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
  • Contact patients when credit card payments are declined.
  • Follow up with refund requests.
  • Document all calls and actions taken in the appropriate systems.
  • Confirm/updates with patient/guarantor insurance and patient demographics information.
  • Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
Qualifications/Skills:
  • Must excel in interpersonal communication, customer service, and be able to work both independently and as part of a team.
  • Must excel in organizational skills.
  • Must possess strong attention to detail and follow-through skills.
Compensation and Benefits:

This full-time opportunity offers a competitive hourly rate pay range of $16.00 to $18.00, with an estimated annual base pay of $33,280 to $37,440. Additionally, you will be eligible for benefits including medical, dental, vision, ER paid life insurance for employees, voluntary benefits, medical FSA, dependent FSA, HSA, 401(k), and financial wellness planning. O/T Rate Pay Range: $24.00 to $27.00 with an example of annual O/T range (5 to 10 hours per week @ 50 weeks) of $6,000 - $13,500. Bonus Opportunity Team Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up to $6k per year). Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year).

The estimated total compensation opportunity examples include Annual Base Pay: $39,280 (Estimate incl. 5 hrs O/T per week, Low-range Team and Profit Bonus after 3 months), Annual Mid-Range Pay: $51,860 (Estimate incl. 5 hrs O/T per week, Mid-range Team and Profit Bonus), and Annual Top Pay: $55,440 (Estimate incl. 5 hrs O/T per week, Max Team and Profit bonus).



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