Sales Associate Representative

1 week ago


Sacramento, California, United States Torrid Full time
About Us

At Torrid, we strive to create an inclusive and welcoming environment where every individual feels valued and empowered. Our stores offer a unique experience that goes beyond just shopping – it's about creating lasting connections with our customers and team members.

We're committed to fostering a culture of open dialogue, empowerment, and growth. By embracing diversity and promoting inclusion, we believe we can achieve greatness together.

Your Role

As a Sales Associate at Torrid, you'll be the face of our brand. You'll provide exceptional customer service, making our customers feel comfortable, cared for, and confident. Your genuine smile and warm demeanor will make all the difference in their shopping experience.

Key Responsibilities:

  • Provide an outstanding shopping experience by engaging with customers, answering questions, and offering product recommendations.
  • Work efficiently at the register, using your sales and product knowledge to drive add-on sales and meet sales goals.
  • Maintain a flexible schedule, including evenings, weekends, and holidays, to ensure excellent customer service during peak hours.
  • Cover the sales floor, ensuring visual standards are met and maintaining a clean, organized store environment.
  • Assist in stockroom organization and contribute to a consistent and inviting store atmosphere that inspires customers to shop.
Requirements

To succeed in this role, you'll need:

  • Previous sales or customer service experience, preferably in a fast-paced retail environment.
  • The ability to multitask, work well under pressure, and maintain a positive attitude in a dynamic environment.
  • A passion for fashion and staying up-to-date on current trends.
What We Offer

At Torrid, we reward our team members with a competitive compensation package, including:

  • A salary range of $16.00 - $17.63 per hour, depending on experience and performance.
  • An associate discount of 50% off Torrid merchandise, plus additional monthly discount coupons.
  • Mental health resources and sick time benefits (where legally required).
  • 401(k) with company match, Employee Stock Purchase Program (ESPP), and tuition reimbursement.


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