Restaurant Shift Manager

4 days ago


Apex, North Carolina, United States Alpaca Chicken Full time

At Alpaca Chicken, we are seeking an accomplished Shift Leader to oversee the daily operations of our Wake Forest location.

The ideal candidate will possess strong leadership skills, with a proven track record of motivating staff and ensuring seamless execution during their shift. They will be responsible for supervising team members, addressing customer inquiries, and providing training to new staff members.

This role requires effective communication, problem-solving skills, and the ability to make quick decisions. The successful candidate will also prioritize tasks efficiently, manage time effectively, and ensure safety protocols are enforced.

Key Responsibilities:

  • Team Supervision: Ensure team members are fulfilling their duties and meeting performance expectations.
  • Customer Service: Address customer inquiries, resolve concerns, and provide a positive experience.
  • Training and Development: Provide guidance and training to new staff members, ensuring they are aware of company policies and procedures.
  • Communication: Keep team informed about changes, expectations, and updates.
  • Problem-Solving: Resolve issues that arise during the shift, making decisions on the spot and implementing solutions.

Requirements:

  • Associate's degree in Business or equivalent experience.
  • Able to stay calm, patient, and professional under pressure.
  • Strong leadership skills with a proven track record of motivating staff.

We offer a competitive salary, paid training, monthly bonuses, paid time off, free meals per shift, and opportunities for professional development. As a minority, family, and veteran-owned small business, we value a work culture that promotes family, gratitude, integrity, quality, and respect.

Estimated Salary: $45,000 - $55,000 per year, based on industry standards and location.



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