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Enrollment Specialist III

1 month ago

San Mateo, California, United States Kaiser Permanente Full time
Job Summary

In this role, you will be responsible for attending employer, community, and open enrollment events on an on-call basis to educate members and prospects on KP products. You will also deliver formal presentations to employees and prospective members, independently monitor and report on enrollment performance data and discrepancies, and serve as an informational resource for sales and account management teams on KP health plans and benefit offerings.

Key Responsibilities
  • Pursue effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
  • Complete work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions.
  • Contribute to a positive customer experience by implementing standard and non-standard protocols to build new and leverage existing relationships with brokers, channels, and customers.
  • Facilitate the enrollment and implementation process by conducting local and regional enrollment meetings to win new and retain current customers.
  • Contribute to the development of sales strategy by designing plans for new products, benefits offerings, or pricing models to address customer needs.
Requirements
  • Bachelor's degree in Marketing, Finance, Business Administration, or related degree and two years of experience in marketing, business development, managing business-to-business relationships, or directly related field.
  • Accident and Health Insurance License (California) within three months of hire.
About Kaiser Permanente

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. We aim to create an inclusive work environment focused on a sense of belonging and wellbeing.