Automotive Technician/Mechanic
1 week ago
The Service Technician is responsible for performing vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This role requires a high level of technical skill and attention to detail, as well as excellent communication and customer service skills.
Key Responsibilities:
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
- Communicate with parts department to obtain needed parts, inform team leader if vehicle is awaiting parts and pursue special order of parts if necessary
- Diagnose cause of any malfunction and perform repair, if authorized by customer
- Examine the vehicle to determine if additional safety or service work is required
- Notify service consultants immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed within the time promised
- Document work performed on each vehicle on the repair order using the concern, cause and correction format
- Road-test vehicles to check work performed
- Ensure that customer vehicles are returned to them as clean as they were prior to being serviced
- Keep shop area neat clean and be able to account for all dealership owned tools at all times
- Understand and follow federal, state and locate regulations, such as those governing the disposal of hazardous waste
- Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customers, co-workers and suppliers
- Adheres to all company policies, procedures and safety standards
- Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
Qualifications:
- Must meet company's requirements for employment
- Ability to read and comprehend written instructions and information
- General mechanical skills
- Must have a valid driver's license
- Ability to drive manual transmission vehicles
- Professional appearance
- Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
- Three years of work experience as a service technician (preferred)
- Demonstrated customer service skills
- ASE certification (preferred)
Physical Requirements & Working Conditions:
- Exposure to inclement weather. Ability to operate an automobile
- Prolonged periods of standing, stooping and bending
- Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater then 10 pounds of force constantly to move objects
- Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and /or pulling of materials
Required Education:
- High school diploma or equivalent
- Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test
- Technical or trade school degree preferred
Benefits:
- Unlimited earning potential
- Competitive compensation program
- Industry leading benefits
- Paid time off
- 401(k) program
- Health, dental, life, and disability insurance
- Employee vehicle purchase program
- Fantastic advancement opportunities
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