Logistics Operations Manager

4 weeks ago

Indianapolis, Indiana, United States Veho Tech, Inc Full time
About Veho

Veho is a post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce.

We're building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping. Our goal is to reinvent shipping and the post-purchase experience as we know it.

By removing the pain from delivery and returns, we're creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before.

Compensation and Benefits

We offer a competitive compensation package, including $22 per hour, plus a comprehensive equity package, medical, dental, and vision coverage, 401k, and generous PTO for full-time roles.

Anticipated Schedule

Veho's operating hours vary and are based on the needs of the operation. Warehouses typically have first, second, and third shifts, and schedules are subject to change at the discretion of the company and to changes in business needs.

Warehouse leadership is expected to be onsite during their scheduled shift and may have opportunities to work off-site occasionally. Specific expectations should be discussed with your manager.

About the Role

As a Ground Operations Driving Lead at Veho, you'll play a pivotal role in ensuring the smooth operation of our logistics activities. You'll be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence.

Your leadership will be crucial in guiding a shift to guarantee successful launches and sorts in collaboration with both the Veho team and our valued driver partners.

You'll also be responsible for driving a truck to and from Indianapolis, with a typical day consisting of between 4 to 5 hours of driving and 5 to 6 hours of conducting a driver launch in Louisville KY or any other warehouse tasks that are necessary, and supervising employees for those operations.

Key Responsibilities
  1. Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
  2. Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
  3. Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety and driving success.
  4. Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
  5. Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
  6. Work well in a fast-paced environment that is at times physically tasking.
  7. Demonstrate strong communication skills to effectively lead a shift.
  8. Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.
  9. Safely load and unload a truck.
  10. Operate a 26' box truck, or smaller, daily.
  11. Maintain high safety standards in compliance with company policies.
Qualifications
  1. At least 1 year of previous experience in logistics operations management or a related field is preferred.
  2. Owns a modern smartphone and can navigate apps on a smartphone daily.
  3. Forklift certification and/or experience operating box trucks is preferred.
  4. Proficient in technology platforms and tools relevant to logistics operations.
  5. Strong problem-solving skills and the ability to thrive in a fast-paced physically demanding environment.
  6. Commitment to delivering exceptional experiences to team members and driver partners.
  7. Ability to pass a comprehensive background check.
  8. Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
  9. Have a track record of dependability and safe driving.
  10. Be comfortable driving both days and nights, and in possible inclement weather.
  11. Ability to work independently as needed, coordinating with the Veho team in Indianapolis, IN.
Requirements
  1. At least 25 years old.
  2. A clean driving record.
  3. Valid driver's license.
  4. Authorized to work in the US.
  5. Experience driving a 26' box truck.
  6. Able to pass a criminal background check.
  7. Able to pass a DOT Background and medical check.
  8. Able to pass a driving exam.

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