Director, Design Operations Program Management

1 week ago

New York, New York, United States Adobe Full time

About Adobe

Adobe is a global leader in digital experiences, empowering individuals and businesses to create, communicate, and connect. Our mission is to revolutionize the way people interact with technology and each other.

The Opportunity

We are seeking a highly skilled and experienced Director of Design Operations to join our design organization. As a key partner to our senior design leader, you will play a critical role in accelerating the scaling of our business and evolving how we engage with our products.

Key Responsibilities

  • Partner with cross-functional leadership to drive creative alignment and decision-making, enabling and elevating a highly effective UX design organization.
  • Scale strategic design initiatives in partnership with design leadership, connecting the dots across a complex organization and diplomatically navigating challenges.
  • Simplify large and complex problems through iterative operational improvements, prioritizing and delivering solutions in an evolving environment.
  • Lead, coach, and foster a team of high-talent program managers in a robust, cross-disciplinary, and cross-geo design organization.
  • Foster a culture of collaboration and user-focused design excellence through mentorship, coaching, and influence.
  • Own and drive communications and operations for a large design team, keeping the team informed and motivated, and prioritizing a healthy design culture.

Requirements

  • 10+ years of experience working in Design Operations, Creative Program Management, or a similar field.
  • 7+ years of leadership experience with a history of people management and operational excellence.
  • Experience working with in-house creative teams, including collaborating with designers, content strategists, researchers, prototypers, engineers, and product managers.
  • Experience working directly with product and engineering on ambiguous problems and crafting big-picture strategies.
  • Ability to establish credibility and rapport with senior executives.
  • Experience leading and scaling operations for critical business units in SaaS or digital environments.
  • Experience building and fostering a robust, collaborative, inclusive team environment.
  • High emotional intelligence and the ability to adapt your communication and operational style situationally.
  • Strong verbal, presentation, and written communication skills.
  • Passion for user experience and design with an understanding of the design process.

About Adobe Design

Adobe Design creates tools that amplify the world's ability to create and communicate. We're a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

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