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Customer Service Representative

1 month ago

Kaneohe HI USA, United States ATA Services Inc Full time

ATA Services Inc. is seeking a skilled Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional communication services and operating a multiple-line telephone console to receive and place incoming and outgoing local, long-distance, and interisland telephone calls.

Key Responsibilities:

  • Provide information to callers, staff, and visitors, and monitor emergency signal and alarm systems.
  • Maintain a log of daily activities, including long-distance calls, emergency communications, alarms, and codes.
  • Issue safety equipment to staff/personnel, renew employee ID cards, and receive patients' valuables and log information.
  • Perform after-hours duties, including mail handling and receiving patients' valuables and monies.
  • Maintain custody of select keys.

Requirements:

  • Ability to use a multi-phone line console, write and communicate proficiently and legibly, perform clerical tasks, and be proficient with Microsoft Office programs.
  • Ability to lift and carry moderately heavy packages, supplies, and equipment or compensate satisfactorily.

ATA Services Inc. is an equal employment opportunity employer and complies with applicable state and local laws governing nondiscrimination in employment.