Executive Director of Client Services
6 days ago
We are a dynamic and rapidly growing company, Delta Diversified, specializing in commercial HVAC systems, building automation, and energy solutions. Our team is committed to excellence in every project we undertake, ensuring outstanding outcomes for our clients. Collaboration is at the heart of what we do.
About the RoleThis leadership position oversees all aspects of building automation systems (BAS) and client services, focusing on expanding our service base, developing team members, and achieving financial targets through strategic and operational excellence.
Key Responsibilities- Foster team growth and retention through coaching, development plans, and training initiatives.
- Actively recruit and onboard skilled professionals by leveraging industry networks.
- Build strong collaboration between operational and sales teams to drive results.
Retain and nurture client relationships through exceptional communication, timely service delivery, and a commitment to excellence. Expand service agreements by meeting sales targets, renewing contracts, and introducing additional offerings to clients. Enhance revenue from projects by addressing client needs, utilizing data insights, and adopting innovative solutions. Ensure financial goals are met across all business segments.
Commitment to Improvement and Safety FocusEmbrace a mindset of continuous growth, challenging conventional approaches, and encouraging innovation. Regularly evaluate and adjust strategies, processes, and policies to optimize performance. Approach problem-solving proactively, making decisions based on thorough analysis. Champion a culture of safety through proactive measures and accountability. Support training and compliance efforts to uphold safety standards.
About YouWe are seeking an experienced leader with a Bachelor's degree and 10+ years of experience in commercial BAS or related fields. The ideal candidate should have 5+ years of leadership experience, strong financial and business acumen, and a proven track record of driving business growth and improving operational efficiency.
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