Field Service Technician

4 days ago


Belton, Texas, United States Holt Group Inc Full time
Job Summary

The Field Service Technician is responsible for providing face-to-face customer service at off-site locations. This role involves minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy industrial rental equipment.

Key Responsibilities
  • Works safely at all times and adheres to all applicable safety policies
  • Performs minor repairs and minimal troubleshooting offsite with minimal supervision
  • Removes and installs parts, disassembles and assembles basic components
  • Tests and verifies proper operation of all repairs
  • Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records
  • Operates equipment and vehicles with possession of all necessary licenses and certificates
  • Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation
  • Adheres to contamination control and HAZMAT rules and regulations
  • Maintains all company equipment, tools, and vehicle in a good, clean, and working order
  • Communicates job progress to supervisor and customer as needed
  • Completes assigned jobs and tasks to meet flat rate time and re-work standards
  • Works overtime as required by workload and customers' needs
  • Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
  • Projects professionalism with both internal and external customers, including personal appearance
  • May be relied upon to act as a mentor to lower-level technicians
  • Requires regular and punctual employee attendance
  • Performs other duties as assigned
Requirements
  • More than one year of heavy equipment experience required; three or more years preferred
  • High school diploma or equivalent preferred
  • MSHA certification preferred
  • Air conditioning certification preferred
  • Crane/Rigger certifications preferred

This is a challenging role that requires a strong technical background, excellent communication skills, and a commitment to safety and customer satisfaction.

As a Field Service Technician with Holt Group Inc, you will have the opportunity to work with a variety of equipment, develop your skills and knowledge, and contribute to the success of our team.



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