Business Development Center Representative

6 days ago


Duluth, Minnesota, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Business Development Center Representative to join our team at Hendrick Automotive Group. As a key member of our sales and service team, you will be responsible for generating leads, scheduling appointments, and providing exceptional customer service.

Key Responsibilities
  • Generate leads through various channels, including phone calls, emails, and online inquiries
  • Schedule appointments with customers and follow up to ensure timely completion
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work closely with sales and service teams to ensure seamless communication and coordination
  • Maintain accurate records and reports, including customer interactions and sales data
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service or sales experience, preferably in the automotive industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members
  • Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills
  • Intermediate knowledge of Microsoft Office products and dealership management systems
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Core Values

We are committed to our core values of Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. If you share these values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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