Operations Manager II

1 week ago


Farmington, Michigan, United States Comerica Full time

Join Comerica as a Business Process Lead and drive operational excellence in our teams. With 3+ years of operations management experience, you will lead medium-sized teams and manage moderately complex operational activities.

Key Responsibilities
  • Leadership and HR Management: Provide effective leadership, monitor staff performance, promote a positive working environment, and administer corrective actions when necessary.
  • Operations Management: Ensure processes meet service level targets, leverage tools to maximize delivery, collaborate with colleagues, and oversee cross-training activities.
  • Project Management: Participate in projects related to business units, evaluate effects on section procedures, and provide insight for potential risks.
  • Financial Management: Proactively manage controllable expenses, evaluate variances, and make recommendations for solutions.
  • Risk Management: Obtain satisfactory audit ratings, ensure business continuity plans are maintained, and identify risks associated with tasks and activities.
Qualifications

We require a High School Diploma or GED, 3+ years of operations management experience, and proficiency with Microsoft Office applications. A Bachelor's Degree is preferred.

This role is a Category B position, requiring 3-4 days in the office on designated days and 1-2 days remote. The work hours are from 8:00am to 5:00pm, Monday through Friday.

The estimated salary for this position is $To Be Determined Based on Individual Experience.



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