Care Navigator Liaison

4 weeks ago


Hanover, Pennsylvania, United States COVENANT HEALTH AND COMMUNITY SERVICES, Inc. Full time
Why Choose Covenant Care?

Covenant Care is a leading provider of home health and hospice services, dedicated to delivering exceptional patient care and support. As a Care Navigator, you will play a vital role in promoting our services and building strong relationships with healthcare professionals and facilities.

Job Summary:

This position is responsible for developing and maintaining referral relationships with healthcare practitioners, physician practice offices, and facilities. You will be responsible for generating referrals to Covenant Care, mentoring and training team members, and serving as an informed home health and hospice expert and patient advocate.

Key Responsibilities:
  • Develop and maintain referral relationships with healthcare practitioners, physician practice offices, and facilities
  • Generate referrals to Covenant Care
  • Mentor and train team members in marketing and sales objectives and tactics
  • Serve as an informed home health and hospice expert and patient advocate
  • Develop ongoing relationships with providers who refer or may refer patients to Covenant Care
  • Assure appropriate service recovery with operations team
  • Provide education to professional healthcare referral sources
  • Proficiency in Customer Relationship Manager (CRM) software
  • Demonstrate knowledge in laws and regulations related to marketing and sales in home health, hospice, and healthcare
Requirements:
  • Two (2) years of proven healthcare sales performance with a degree in marketing, business, public relations, or related field, or a background in healthcare such as nursing, social work, or other patient-centered healthcare role preferred
  • Strong communication skills
Benefits:
  • Health insurance
  • Paid time off for vacation, holiday, sick, and bereavement leave
  • Company-paid and supplemental life insurance
  • Retirement plan with company match
  • Optional cafeteria plan benefits such as dental, vision, accident, cancer, and hospital days
  • Flexible spending accounts for healthcare and dependent care expenditures
  • Continuing education, advance credential assistance, and tuition reimbursement
  • Employee assistance program for employees and families
  • Mileage reimbursement and company fleet car program

Contact the Human Resources Department at 850.365.9642 or email jobs@choosecovenant.org for more information. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.


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