Deployment Specialist
3 weeks ago
About Mashgin
Mashgin Inc is a leading provider of innovative point-of-sale solutions that utilize computer vision and AI to streamline checkout processes. We are seeking a skilled Deployment Specialist to join our team and contribute to the successful deployment and installation of our technology and hardware across the country.
As a Deployment Specialist, you will be responsible for traveling to new locations, launching our technology, and providing exceptional customer support. You will work closely with our product engineers, customers, and their clients to ensure seamless project execution and customer satisfaction.
Key Responsibilities:
- Travel to new locations to launch our technology and provide customer support
- Diagnose and troubleshoot technical issues remotely and in the field
- Respond to customer escalations and inquiries, seeking assistance from partners when needed
- Maintain a deep technical understanding of our product and deployment systems
- Install kiosks to ensure customers and clients are set up for success
- Plan and prepare for deployments
- Field customer service and support requests via various channels
Requirements:
- Bachelor's Degree or equivalent experience
- Ability and desire to travel frequently
- Self-starter with strong technical ability and problem-solving skills
- Excellent communication skills
- Ability to lift 50 pounds or more
We offer a competitive salary, excellent health insurance, and a flexible PTO policy. Mashgin Inc is an equal opportunity employer and welcomes applications from diverse candidates.
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