Customer Support Associate

6 days ago


Denham Springs, Louisiana, United States Wal-Mart Full time
About Us
", At Sam's Club, we strive to provide an exceptional shopping experience for our members. As a Member Frontline Service associate, you will play a crucial role in delivering this experience by providing top-notch service to our members.
", Responsibilities
", Maintain a clean and organized store environment by following company policies and procedures for proper handling of returns, zoning, and merchandise arrangement.
", Provide member service by answering questions, resolving issues, and promoting products and services.
", Assist members with locating merchandise and making purchasing decisions.
", Process member purchases, handle payments, returns, refunds, and exchanges according to company policies and procedures.
", Maintain self-checkout area, resolve member issues, and provide guidance on self-service technology.
", Observe and report potential criminal activity, maintain required documentation, and ensure compliance with company security and safety practices.
", Collaborate with managers and coworkers to achieve business goals and objectives.
", Participate in training programs to enhance knowledge and skills.
", Skills and Qualifications
", Excellent customer service skills and ability to work effectively with diverse groups of people.
", Ability to operate front end equipment, including cash registers and mobile retail applications.
", Strong communication and problem-solving skills.
"],

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