Customer Service Representative

6 days ago


Naples, Florida, United States Sherwin-Williams Full time

Overview:

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Sherwin-Williams is a leading manufacturer of paints, coatings and related products. We are seeking a skilled Customer Service Representative to join our team in Naples, FL.

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Job Description:

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The Customer Service Representative will be responsible for providing exceptional customer service to our wholesale customers, ensuring their needs are met and exceeding their expectations. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

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Responsibilities:

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  • Provide timely and accurate responses to customer inquiries regarding product availability, pricing, and technical information">
  • Assist customers in person and over the phone to determine their needs and present appropriate solutions">
  • Process sales transactions accurately and consistent with policies and procedures">
  • Build productive relationships with wholesale customers through regular communication and follow-up">
  • Maintain precise work order files and formulas to ensure efficient order processing">
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Requirements:

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  • High school diploma or equivalent required; associate's degree or higher preferred">
  • Minimum 1 year experience in customer service or sales role">
  • Excellent communication and problem-solving skills">
  • Able to work independently and as part of a team">
  • Valid driver's license and reliable transportation">
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Salary and Benefits:

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The starting salary for this position is $16.00 per hour, with opportunities for growth and advancement. Additionally, Sherwin-Williams offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

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About Us:

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Sherwin-Williams is an equal opportunity employer committed to diversity and inclusion. We value our employees' unique perspectives and experiences, and strive to create a workplace that is welcoming and inclusive for all.

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How to Apply:

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Interested candidates should submit their application through our website at https://jobsearch.sherwin.com/. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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