Office Associate I

4 weeks ago


DeKalb, Illinois, United States City of DeKalb, IL Full time
Job Summary

The Office Associate I performs a variety of functions with the Administrative Services Division in the areas of customer service, accounting, and the processing and fulfilling of Freedom of Information Act (FOIA) and subpoena requests. This position will also provide administrative support to all departmental personnel including secretarial, clerical, data entry, and basic research duties as assigned.

Key Responsibilities
  • Assists the public at the walk-in window and over the telephone in a courteous, responsible, and knowledgeable manner.
  • Collects monies and issues receipts for parking tickets, citations, tow payments, and other transactions from the public.
  • Processes and fulfills FOIA requests, subpoenas, report requests, and reports for other governmental agencies within statutorily provided deadlines.
  • Prepares all transmittals for arrests and citations for DeKalb County Circuit Clerk.
  • Assists with sex offender registration; schedules appointments for departmental staff; prepares and maintains arrest files, including auditing arrest sheets.
  • Enters and updates arrest records, incidents, accident reports, warrants, traffic tickets, and other information from handwritten reports into the designated databases.
Requirements
  • High School Diploma or equivalent required.
  • One year of administrative/secretarial experience required.
  • Working knowledge of MS Office (Word, Outlook, and Excel) and previous experience or the ability to gain proficiency with FOIA, records management system, and enterprise systems required.

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