Customer Service Advocate
7 days ago
We are seeking a highly skilled and customer-focused Help Desk Support Specialist to join our team at Life Extension Foundation Buyers Club Inc.
Estimated Salary:$45,000 - $55,000 per year
Responsibilities:Key Accountabilities:
- Provide exceptional customer service by addressing customer inquiries and resolving issues in a professional and timely manner.
- Utilize strong communication and problem-solving skills to navigate internal systems and consistently provide resolution using existing policy.
- Successfully handle multiple tasks while actively listening to customers' needs and navigating internal systems.
- Maintain a calm and reassuring demeanor in high-pressure situations, promoting the company's customer-centered philosophy.
Requirements:
- A high school diploma or equivalent is required.
- 1-2 years of experience in a call center environment is preferred.
- Demonstrated ability to communicate clearly and articulately.
- Advanced analytical, problem-solving, and decision-making skills.
- Proven experience in an environment that requires strong multitasking skills.
Benefits:
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- A competitive salary and benefits package.
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