Customer Service Advocate

7 days ago


Fort Lauderdale, Florida, United States Life Extension Foundation Buyers Club Inc Full time
Job Overview

We are seeking a highly skilled and customer-focused Help Desk Support Specialist to join our team at Life Extension Foundation Buyers Club Inc.

Estimated Salary:

$45,000 - $55,000 per year

Responsibilities:

Key Accountabilities:

  • Provide exceptional customer service by addressing customer inquiries and resolving issues in a professional and timely manner.
  • Utilize strong communication and problem-solving skills to navigate internal systems and consistently provide resolution using existing policy.
  • Successfully handle multiple tasks while actively listening to customers' needs and navigating internal systems.
  • Maintain a calm and reassuring demeanor in high-pressure situations, promoting the company's customer-centered philosophy.

Requirements:

  • A high school diploma or equivalent is required.
  • 1-2 years of experience in a call center environment is preferred.
  • Demonstrated ability to communicate clearly and articulately.
  • Advanced analytical, problem-solving, and decision-making skills.
  • Proven experience in an environment that requires strong multitasking skills.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.


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