Senior Gift Processing Coordinator
4 weeks ago
About the Role
We are seeking a highly skilled Senior Gift Processing Coordinator to join our Advancement team at US Soccer. As a key member of our team, you will be responsible for the recording and processing of all donations, ensuring all gifts are promptly and accurately entered, receipted, and acknowledged.
Key Responsibilities
- Oversee the daily gift processing activities, including using various giving platforms and Salesforce for gift entry, receipts, and donor acknowledgement production.
- Manage constituent data, demographic updates, gift entry, reporting, dashboards creation, gift receipts, and acknowledgement letters.
- Ensure that all pledges and gifts are processed and recorded accurately and acknowledged on a timely basis.
- Research and evaluate all gift-related documents and data for accuracy and completeness.
- Develop processes to streamline donor acknowledgement letters and ensure accuracy and timeliness.
- Manage escalated gift-related calls and data-related issues as needed and collaborate with the Advancement Team and other partners to resolve.
- Stay up to date on legal or other related changes impacting charitable donations and make recommendations for improvement and compliance.
- Partner with the Director, Advancement Operations to apply applicable laws, regulations, and procedures to all facets of gift processing, reporting, and acknowledgement.
- Collaborate with the Director, Advancement Operations with preparations for monthly reconciliation with Finance and Accounting.
- Periodically review and update policies and procedures and ensure they are aligned with organizational gift acceptance policy and applicable laws.
- Knowledge of GAAP and AASP gift processing and gift acknowledgement best practices for non-profits.
- Ability to manage the daily workflow, conduct needs assessments, and develop plans to increase efficiency of departmental operations and process improvement.
Requirements
- Bachelor's degree or higher in Business Administration or related field.
- Demonstrated experience using Salesforce required.
- Minimum 4 years of gift processing and/or accounts receivable experience with a proven record of accurate results and timeliness.
- Proficient with Microsoft Suite (Word, advanced Excel, Access, PowerPoint,) and Outlook.
- Solid relationship building and strong verbal and written communication skills.
- Sensitivity to needs of donors and able to manage confidential information discreetly.
- Excellent problem-solving capabilities and strong initiative to identify problems and propose solutions independently.
- Strong attention to detail and organizational skills.
- General knowledge of soccer.
- Capable of working in fast-paced and demanding environments.
- Must be able to connect 'micro' details to the 'macro' vision and mission.
- Ability to multi-task and prioritize a heavy workload.
About US Soccer
US Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law.
We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
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