Customer Service Representative

3 weeks ago


Piney Flats, Tennessee, United States Butler Aerospace & Defense Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Butler Aerospace & Defense. As a key member of our Property and Returns Support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, and in-person interactions
  • Respond to client inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex client issues
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction
  • Stay up-to-date on company policies and procedures to provide accurate information to clients

Requirements:

  • Minimum of 2 years customer contact experience
  • Proficiency in MS Office programs
  • Excellent interpersonal and communication skills
  • Strong attention to detail
  • Ability to meet goals and deadlines
  • Effective multi-tasking and organizational skills
  • Willingness to learn

Education:

  • High school diploma or GED required
  • Associate's degree or higher preferred

Benefits:

  • 401K, medical, dental, and vision coverage


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