Court Technology Solutions Manager

1 week ago


Eagan, Minnesota, United States Thomson Reuters Full time
About the Role

We are seeking a highly skilled Court Technology Solutions Manager to join our team.

As a key member of our organization, you will be responsible for onboarding and training court personnel on our software, developing customized training programs to meet specific client needs, and regularly meeting with court personnel to ensure their needs are being met.

You will also manage CoCounsel accounts for the judiciary, offering tailored software solutions to address specific needs and pain points, and working with our Engineering & Product teams to achieve their objectives.

In addition, you will support courts in their use of CoCounsel by answering questions about product usage and troubleshooting technical issues, and work with our product and engineering teams to ensure that the courts' needs are being met by new product features.

About You

  • You have a law degree or formal legal education and/or substantial experience working with law firms and attorneys.
  • Experience working as a litigator and clerking or interning for a court is strongly preferred.
  • Ideally, you have worked in legal technology and/or with AI-based software platforms.
  • You have strong presenting and communication skills with experience training and interacting with customers regularly.
  • You are interested in learning about new technology and software – we offer a suite of cutting-edge software products.
  • You are personable, have a positive attitude, enjoy problem-solving, and helping customers.
  • You enjoy working on cross-functional teams and contributing to broader outcomes – particularly ones focused on positive customer experiences.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We help our customers pursue justice, truth and transparency, turning the wheels of commerce, catching bad actors, reporting the facts, and providing trusted information.

At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.

The estimated salary for this role is $112,400 - $208,800 per year, based on location and experience.



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