Shift Operations Manager
1 day ago
**Job Description:**
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.
Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities:- Food Quality and Safety: Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal.
- Customer Service: Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs.
- Team Management: Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities within acceptable standards, follows all policies and procedures related to shift management.
- Cash Management and Inventory Control: Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
**Key Ingredients:**
Skill requirements include effective communication, planning and organization, and strong leadership skills. The salary for this role is approximately $35,000 - $45,000 per year, depending on location and experience.
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Restaurant Operations Manager
3 weeks ago
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