Mortgage Servicing Claims Specialist

4 weeks ago


Reston, Virginia, United States Professional Alternatives Full time

Job Summary:

The Default Mortgage Servicing Specialist is responsible for managing investor claims, specifically for Ginnie Mae (GNMA) and Fannie Mae (FNMA) loans, as well as overseeing loan-level reviews for Broker Price Opinions (BPOs) and foreclosure processes.

Key Responsibilities:

  • Prepare, file, and process investor claims for loans in default, ensuring compliance with GNMA, FNMA, and other applicable investor guidelines.
  • Review loan documentation, including foreclosure timelines, property preservation records, and legal fees, to prepare accurate and complete claims.
  • Monitor the status of claims submissions, follow up with investors, and resolve any discrepancies in a timely manner to minimize financial losses.
  • Ensure all claimable expenses (including interest, principal advances, legal fees, and property maintenance costs) are correctly submitted according to investor requirements.
  • Conduct thorough loan-level reviews of Broker Price Opinions (BPOs) to ensure accurate property valuation for investor claims, foreclosure proceedings, and REO processes.
  • Review foreclosure timelines for loans in default to ensure compliance with GNMA and FNMA timelines and requirements.
  • Maintain a thorough understanding of investor guidelines, including GNMA, FNMA, FHA, and VA requirements, to ensure accurate and compliant claim filing.
  • Ensure all supporting documentation for claims (foreclosure documentation, BPOs, property inspections, legal fees) is collected and submitted as part of the claims process.

Requirements:

Experience in default mortgage servicing, with a focus on investor claims (GNMA and FNMA), foreclosure processes, and property valuations (BPOs).

Previous experience in foreclosure timeline management and loan-level review processes.

Familiarity with mortgage servicing systems and claims filing software.

Strong knowledge of GNMA, FNMA, FHA, and VA investor guidelines, foreclosure procedures, and property valuation methodologies (BPOs).



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