Mortgage Servicing Claims Specialist
4 weeks ago
Job Summary:
The Default Mortgage Servicing Specialist is responsible for managing investor claims, specifically for Ginnie Mae (GNMA) and Fannie Mae (FNMA) loans, as well as overseeing loan-level reviews for Broker Price Opinions (BPOs) and foreclosure processes.
Key Responsibilities:
- Prepare, file, and process investor claims for loans in default, ensuring compliance with GNMA, FNMA, and other applicable investor guidelines.
- Review loan documentation, including foreclosure timelines, property preservation records, and legal fees, to prepare accurate and complete claims.
- Monitor the status of claims submissions, follow up with investors, and resolve any discrepancies in a timely manner to minimize financial losses.
- Ensure all claimable expenses (including interest, principal advances, legal fees, and property maintenance costs) are correctly submitted according to investor requirements.
- Conduct thorough loan-level reviews of Broker Price Opinions (BPOs) to ensure accurate property valuation for investor claims, foreclosure proceedings, and REO processes.
- Review foreclosure timelines for loans in default to ensure compliance with GNMA and FNMA timelines and requirements.
- Maintain a thorough understanding of investor guidelines, including GNMA, FNMA, FHA, and VA requirements, to ensure accurate and compliant claim filing.
- Ensure all supporting documentation for claims (foreclosure documentation, BPOs, property inspections, legal fees) is collected and submitted as part of the claims process.
Requirements:
Experience in default mortgage servicing, with a focus on investor claims (GNMA and FNMA), foreclosure processes, and property valuations (BPOs).
Previous experience in foreclosure timeline management and loan-level review processes.
Familiarity with mortgage servicing systems and claims filing software.
Strong knowledge of GNMA, FNMA, FHA, and VA investor guidelines, foreclosure procedures, and property valuation methodologies (BPOs).
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