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Staff Site Reliability Engineer

1 month ago


San Jose, California, United States Zscaler Full time
About Zscaler

Zscaler is a leading cloud security company that serves thousands of enterprise customers worldwide, including 40% of Fortune 500 companies. Our mission is to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure.

We are a Best Workplace in Technology by Fortune and others, and we foster an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries.

We are looking for an experienced Staff Site Reliability Engineer (Federal) to join our ZPA team, reporting to the Senior Manager SRE. This role requires Secret Security Clearance that you must maintain throughout employment. A Information Assurance Technician Level 2 Certification is also required, but you can get that within your first few weeks employment.

Key Responsibilities:

Oversee operational tasks for FedRAMP cloud products, including deployments, on-call duties, and incident management. This includes participate in regular deployment sync meetings and operational hand-offs.

Manage all cloud infrastructure components, such as AWS GovCloud, private cloud environments, containers, and VMs.

Develop operations documentation, handle escalations, and implement measures to prevent recurring incidents, while contributing to DevOps best practices.

What We're Looking for (Minimum Qualifications):

5+ years of experience as a Site Reliability Engineer, with relevant experience in an Operations or Engineering environment.

Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).

Hands-on experience with Linux administration, basic network troubleshooting, and infrastructure as code and automation tools (e.g., Ansible, Terraform).

Coding experience (preferably Python) and expertise in container-based architectures (AWS ECS / Kubernetes).

Knowledge of virtualization, cloud architecture and services, automated deployments, web security, and protocols (HTTP, SSL/TLS, DNS, SQL) and networking fundamentals.

What Will Make You Stand Out (Preferred Qualifications):

Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).

Python coding experience

Experience with container-based architectures (AWS ECS / Kubernetes)

Information Assurance Technician Level 2 certification. If you do not have it you'll complete the certification within a few weeks of employment.

Benefits

Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more

Equal Opportunity Employer

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.