Loan Servicing Representative III
4 weeks ago
Servicing Solutions is a leading provider of portfolio servicing solutions, dedicated to delivering exceptional customer experiences and driving business growth. As a Loan Servicing Representative III - Repossession and Remarketing, you will play a critical role in our team, responsible for collecting on accounts and ensuring timely recovery of collateral.
Our team is passionate about delivering results-driven solutions that meet the evolving needs of our clients. We leverage our expertise and innovative approach to drive business success and customer satisfaction.
As a key member of our team, you will be responsible for:
- Collecting payments on past due accounts
- Locating customers using credit bureau information and other databases
- Communicating with customers to resolve outstanding balances
- Coordinating repossession efforts to secure collateral
We are committed to fostering a positive and inclusive work environment, where our employees can thrive and grow. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Collect payments on past due accounts
- Locate customers using credit bureau information and other databases
- Communicate with customers to resolve outstanding balances
- Coordinate repossession efforts to secure collateral
Requirements:
- Knowledge of FDCPA standards and state laws
- Auto-dialer experience a plus
- Ability to maintain composure with difficult or irate customers
- Promote a positive work environment
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