Retail Store Operations Supervisor

5 days ago


Raleigh, North Carolina, United States Harris Teeter, LLC Full time

**Job Overview**

Harris Teeter, LLC is seeking a skilled Retail Store Operations Supervisor to oversee the daily operations of our Customer Service Department. This role requires strong leadership and organizational skills to manage a team of associates and ensure exceptional customer service.

**Responsibilities:**

  • Supervise up to 120 associates in the Customer Service Department, including cashiers, baggers, customer service clerks, and accounting office staff.
  • Assist the Department Manager in coordinating departmental activities and evaluating associate performance.
  • Perform floor monitor duties, interview and train associates, plan and assign work, and provide coaching and feedback as needed.

**Requirements:**

  • Bachelor's degree or equivalent experience required.
  • Minimum 1-3 years of retail management experience, preferably in a supervisory role.
  • Strong communication and interpersonal skills, with ability to effectively present information to customers, vendors, and associates.
  • Ability to read, write, and comprehend English, with proficiency in basic math skills and computer software applications.

**Salary:** Estimated annual salary for this position is $55,000 - $65,000, depending on experience.

**Benefits:** Harris Teeter offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.



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