Retail Store Operations Supervisor
5 days ago
**Job Overview**
Harris Teeter, LLC is seeking a skilled Retail Store Operations Supervisor to oversee the daily operations of our Customer Service Department. This role requires strong leadership and organizational skills to manage a team of associates and ensure exceptional customer service.
**Responsibilities:**
- Supervise up to 120 associates in the Customer Service Department, including cashiers, baggers, customer service clerks, and accounting office staff.
- Assist the Department Manager in coordinating departmental activities and evaluating associate performance.
- Perform floor monitor duties, interview and train associates, plan and assign work, and provide coaching and feedback as needed.
**Requirements:**
- Bachelor's degree or equivalent experience required.
- Minimum 1-3 years of retail management experience, preferably in a supervisory role.
- Strong communication and interpersonal skills, with ability to effectively present information to customers, vendors, and associates.
- Ability to read, write, and comprehend English, with proficiency in basic math skills and computer software applications.
**Salary:** Estimated annual salary for this position is $55,000 - $65,000, depending on experience.
**Benefits:** Harris Teeter offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.
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