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IT Systems Director/Senior Manager

1 month ago

Étreux, Hauts-de-France, United States Lendbuzz Full time

Boston, MAEngineering /Full-Time /HybridAt Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. We value independent and critical thinking. We are seeking a hands-on, highly skilled, and experienced IT Systems Director/Senior Manager to lead our IT department in Boston. The ideal candidate will be responsible for developing and implementing IT strategies, managing a team of IT professionals, and ensuring the successful execution of IT initiatives to support our business growth and innovation. Key responsibilities include leading enterprise-grade technology implementation, managing MacOS end-point administration, implementing identity domain solutions, and managing helpdesk ticketing. The successful candidate will have a proven track record of developing and implementing IT strategies that drive business growth and innovation, strong leadership and management skills, and excellent communication and interpersonal skills. If you believe in the importance of diversity, compassion, simplicity, honesty, and transparency, and you are passionate about extending financial opportunity to everyone, we would love to hear from you.

Responsibilities:
  • Lead enterprise-grade technology implementation of various IT systems
  • Manage MacOS end-point administration (500+ end-points) including zero-touch enrollment, onboarding, and off-boarding
  • Implement identity domain solutions, including RBAC, SCIM based provisioning, SSO and IDP
  • Manage helpdesk ticketing, provide SLA for troubleshooting and customer support to 450 employees
  • Implement IT processes and operations to comply with standards such as SOC2 and ISO/SOX
  • Develop and maintain strong relationships and communication with key stakeholders to understand business needs and align IT strategy accordingly
  • Manage on-prem networking across multiple locations, firewall administration, and physical access controls and manage vendors
  • Implement new site build outs
  • Collaborate with the security team to ensure data security and privacy protocols are in place and adhered to
  • Lead and manage a team of IT professionals to ensure the successful execution of IT initiatives and projects
  • Collaborate with cross-functional teams to identify and prioritize IT needs and opportunities that align with business objectives
  • Provide guidance and direction to IT team members, fostering a culture of growth and development
  • Monitor and analyze IT performance metrics to identify areas for improvement and ensure alignment with business goals
Requirements:
  • 4+ years of Experience with JAMF for managing and deploying configurations ownership of 100+ MacOS endpoints
  • Minimum of 8 years of experience in IT management, with at least 3 years in a leadership role
  • 4+ years of experience managing/orchestrating IT help desk teams via tools such as JIRA
  • Implementation experience with ZTNA, SSO, SAML and RBAC-based authentication and zero-touch onboarding
  • Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree preferred
  • 4+ years of experience with implementing and managing SaaS services like SSO, Google Workspace, etc
  • Experience managing networking infrastructure
  • Proven track record of developing and implementing IT strategies that drive business growth and innovation
  • Strong leadership and management skills, with the ability to motivate and inspire team members
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with senior leadership and stakeholders
  • Solid understanding of healthcare regulations and compliance requirements
  • Experience working in a fast-paced, dynamic environment
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities and meet deadlines

$150,000 - $190,000 a year