Front Desk Representative

2 weeks ago


Bessemer, Alabama, United States Candlewood Suites Full time

Key Responsibilities:

Accommodate Hotel Guests

  • Register and assign rooms to guests
  • Issue room keys or cards
  • Transmit and receive messages
  • Keep records of occupied rooms and guests' accounts

Reservation and Payment Management

  • Make and confirm reservations
  • Present statements to and collect payments from departing guests

Customer Service

  • Provide exceptional customer service to hotel guests
  • Address guest concerns and resolve issues in a timely and professional manner

Candlewood Suites Environment

As a Front Desk Representative at Candlewood Suites, you will be working in a fast-paced hotel environment where attention to detail and excellent communication skills are essential. You will be responsible for providing a warm and welcoming experience for our guests, ensuring their stay with us is comfortable and enjoyable.



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