Senior Fraud Investigations Specialist

4 weeks ago


Phoenix, Arizona, United States Western Alliance Bank Full time
Job Title: Senior Fraud Investigations Specialist

Location:
Western Alliance Bank

Job Summary:
The Senior Fraud Investigations Specialist role is responsible for assisting with fraud concerns for Commercial and Consumer deposit accounts with a primary focus on consumer accounts. The specialist will work with all types of fraud which impact accounts, assist Sr. Fraud Investigators, and field referrals from multiple business lines within the Bank.

Responsibilities:
  • Conduct analysis pertaining to fraud alerts generated from digital account opening applications.
  • Assist with fraud analysis regarding digital account opening applications needing additional review.
  • Triage inbound cases to the fraud unit and assign cases to investigators.
  • Pull system reports for investigators.
  • Assist with recovery activities.
  • Complete fraud cases for minor fraud incidents.
  • Conduct analysis pertaining to fraud alerts generated from digital account opening applications.
  • Assist with projects, regulatory examinations, internal audits, and other tasks as assigned.
  • Work with business lines throughout the Bank to assist with fraud investigations and fraud mitigation.
  • Assist AML Investigations Team with fraud referred cases.
  • Review reports pertaining to consumer digital accounts.
  • Screen and investigate consumer digital account relink requests.
Requirements:
  • BS/BA preferred (or equivalent work/military/law enforcement experience).
  • Ability to be a self-starter and ability to problem solve are essential.
  • Ability to review account activity for unusual activity is a must.
  • 2+ years prior experience in a fraud investigations role, or similar financial crime investigation role.
  • 2+ years experience in Banking/Branch Operations.
  • Ability to work in a collaborative team environment to ensure the meeting of team deadlines.
  • Strong writing skills and communication skills, along with intermediate proficiency with Microsoft Office.
  • Ability to adhere to Bank policy and procedures and maintain strict confidentiality.
  • Experience with commercial banking is highly desired.
  • Ability to conduct analytical research, complete comprehensive reports from the research, and demonstrate an aptitude for problem solving.
  • CFE and/or ACAMS certifications preferred.
Benefits:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career.

About the Company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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