Administrative Support Specialist

5 days ago


Chicago, Illinois, United States Loyola University Full time
Job Description

We are seeking an Administrative Support Specialist to join our team at Loyola University Chicago. This is a part-time position that requires strong organizational and communication skills.

About the Role

The Administrative Support Specialist will assist in the daily operations of the Campus Transportation office, ensuring that parking, shuttle, 8-Ride, and van rental operations run efficiently on both LSC and WTC campuses. The successful candidate will be responsible for following established departmental procedures and policies, investigating and resolving customer inquiries, and processing customer payments.

Responsibilities
  • Assist in the daily operations of the Campus Transportation office.
  • Ensure efficient operation of parking, shuttle, 8-Ride, and van rental services.
  • Follow established departmental procedures and policies.
  • Investigate and resolve customer inquiries via phone, email, in person, and fax.
  • Process customer payments for daily parking, permit, and ticket fees.
  • Troubleshoot malfunctioning pay machine equipment.
  • Monitor functioning of all parking gates through the computerized gate and camera system.
  • Maintain pay machine equipment.
  • Lead operations for game day parking during staffed athletics events.
  • Assist with coordinating parking arrangements for outside groups and university departments.
  • Handle paper and electronic filing and maintain multiple databases.
  • Assist with transportation services such as 8-Ride, shuttle, and van rentals.
Requirements
  • High school diploma or equivalent and one year of related experience in an office setting.
  • Must be able to accurately count and deposit cash.
  • Flexible schedule and good communication skills.
  • Basic math, reading, writing, and typing skills.
  • Ability to work well independently.
Working Conditions

This is a part-time position that requires irregular hours and exposure to inclement weather. The salary range for this position is $35,000 - $45,000 per year, depending on experience.



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