Patient Care Advocate

1 week ago


Jacksonville, Florida, United States Humana Inc Full time
Job Summary

We are seeking a highly skilled Patient Care Advocate to join our team at Humana Inc. This is an exciting opportunity for a dedicated and compassionate professional to make a meaningful impact in the lives of our patients.

About Conviva Care Centers
Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost.

Responsibilities
This role involves working closely with patients, families, and healthcare teams to assess and evaluate individual needs and requirements. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build rapport quickly. They will also possess strong problem-solving abilities, with the capacity to interpret and apply policies, procedures, and guidelines as necessary.

Requirements
To be successful in this role, you will need:
• A Registered Nurse (RN) license
• At least 2 years of experience in case/care management
• Strong knowledge of community health and social service agencies, as well as additional community resources
• Ability to travel up to 30-40 miles for member visits
• Exceptional communication and interpersonal skills
• Intermediate to Advanced computer skills, including proficiency in electronic medical records and Microsoft Office software

Benefits
As a valued member of our team, you can expect a competitive compensation package, including a salary range of $69,800 - $96,200 per year. We also offer a comprehensive benefits program, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan. Additionally, you will have access to paid time off, company holidays, volunteer time off, and paid parental and caregiver leave.

Additional Information
This role requires a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. You must also have a separate room with a locked door that can be used as a home office to ensure continuous privacy while working. A high-speed DSL or Cable modem is required for your home office, with a recommended speed of 5Mx1M for optimal performance from Humana At Home systems.

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