Veterinary Care Specialist

4 weeks ago

Chicago, Illinois, United States Tree House Humane Society Full time
Job Summary:

The Veterinary Technician will work closely with veterinarians and the veterinary team to provide top-notch veterinary care. This team member will demonstrate competency in anesthesia and surgical procedures at the technical and advanced nursing level. The ideal candidate will have a passion for providing excellent medical care to shelter pets and providing services to underserved communities.

Key Responsibilities:

  • Communicate professionally with veterinary staff, management, other shelter departments, and clients regarding all job responsibilities, especially the health of clinic patients.
  • Examine animals upon intake for disease, injuries, abnormalities, or any health concerns and report them to the Director of Veterinary Services. Input all findings and exams into the electronic medical record accurately.
  • Lead surgery in a high-quality, high-volume spay/neuter (HQHVSN) setting. Monitor animals and have a clear idea of abnormal conditions. Respond appropriately in an emergency situation. Efficiently premedicate, induce, and intubate all patients as necessary and lead an efficient flow.
  • Provide this service in both the resident shelter clinic setting and in our public HQHVSN clinic for owned cats and dogs, including Trap-Neuter-Release (TNR) programs for community cats.
  • Perform medical care, including but not limited to: intramuscular and intravenous injections, medicating, vaccinating, subcutaneous fluids, endotracheal intubation, intravenous and urinary catheter placement, medical calculations for prescriptions and CRI's, and microchipping.
  • Safely restrain cats and dogs of various sizes and temperaments for exams and medical procedures.
  • Collect laboratory samples, including but not limited to: blood draws, cystocentesis, skin scrapings, and cultures.
  • Perform diagnostics as ordered by the veterinarian: read blood, fecal, and urine cytologies, fungal cultures, run in-house CBC and chemistry, urinalysis, oral and body radiographs.
  • Assist in maintenance of all surgical and laboratory equipment.
  • Maintain an accurate logbook of controlled substances as required by the DEA.
  • Collaborate with veterinarians, management, and department leads to develop training guidelines and courses for staff members.
  • Assist with clinic cleaning and surgical pack preparation as assigned.
  • Perform all clinic assistant duties and other duties as assigned by management.

Requirements:

  • Possession of a passion for animals and animal welfare.
  • Minimum of two years of Veterinary Technician experience required, previous anesthesia/surgery experience required, shelter experience desired.
  • Certified Veterinary Technician is preferred. Will also consider equivalent experience and those who are actively enrolled and pursuing their certification.
  • Experience in HQHVSN ideal.
  • Flexibility with scheduling.
  • Weekend availability.
  • Strong ability to multitask.
  • Excellent verbal and written communication skills.
  • Some Spanish speaking skills are preferred.
  • Must want to work to further your own learning by asking questions and doing personal research.

Competencies:
Customer Service - Treats customers (internal and external) with respect and courtesy. Shows interest in, anticipates, and responds timely to customer needs and concerns. Goes beyond basic service expectations to help customers. Responds appropriately to and resolves difficult and emotional situations. Seeks ways to improve service delivery.

Diversity - Enthusiastically works with all employees, regardless of race, gender, culture, and age. Values contributions of people from diverse backgrounds. Demonstrates respect for opinions and ideas of others. Shows awareness of and sensitivity to cultural and individual values.

Ethics - Respects and maintains confidentiality. Tells the truth and is honest in all dealings. Avoids situations and actions considered inappropriate or which present a conflict of interest. Upholds organizational values. Does not misrepresent self or use position or authority for personal gain.

Teamwork - Listens and responds constructively to others views. Gives and welcomes feedback. Provides assistance to others when they need it. Share expertise. Acknowledges others effort and contribution. Puts the success of the team above their own interests. Creates a positive work environment.

Physical Demands and Work Environment:

  • Frequently required to stand, walk, and bend over or stoop.
  • Occasional exposure to wet and/or humid conditions (non-weather).
  • Must occasionally lift and/or move up to 40 pounds.
  • May be exposed to unpleasant odors, noises, and animal bodily fluids or feces.
  • May be exposed to aggressive, ill, and/or injured animals, as well as bites, scratches, and infectious (zoonotic) animal diseases.

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