Customer Service Liaison

1 day ago


Chattanooga, Tennessee, United States US Sedan Service Inc Full time

We are seeking a Customer Service Liaison to join our team at US Sedan Service Inc. This is a fast-paced environment where you will provide exceptional service to passengers.

  • Responsibilities:
  • Provide extraordinary customer service to passengers
  • Handle sensitive and confidential communications
  • Review assigned trips and prepare accordingly
  • Ensure passenger and luggage delivery to chauffeurs
  • Coordinate with chauffeurs for an exceptional experience
  • Support duties as assigned

Requirements:

  • Must be at least 18 years old
  • Minimum of 2 years customer service experience
  • Ability to lift up to 75 lbs
  • Willing to work rotating shifts, including nights, holidays, weekends, and days off
  • Ability to handle physical aspects of the job

Skills:

  • Willingness to take on additional responsibilities
  • Good phone etiquette
  • Ability to multi-task in a fast-paced environment
  • Attention to detail
  • Excellent communication and presentation skills
  • Strong work ethic and time management skills


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