Business Development Manager

3 weeks ago


Woodside East, Delaware, United States Charter Communications Full time

Sales Role Overview


The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory.


Key services include coax delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free, additional email addresses, static IPs, and more.


The role involves achieving sales and revenue goals through successful prospecting for new customers and the sale of bundled services. This includes generating all sales leads through various prospecting tactics and working every lead from initial contact to sale.


The candidate will develop and implement a Territory Plan (under the instruction of the Sales Manager) designed to expand the customer base within their assigned territory.


This role is 100% focused on generating new Internet, voice, and video customers.



  • Actively support customer experience simplification and enhancement efforts
  • Place orders through order management software
  • Work with Account Coordinators to ensure accurate administrative work, including sales orders, contracts, billing forms, and sales reports
  • Hand off customer service inquiries to the Customer Service department, focusing on sales activities
  • Demonstrate product knowledge and selling skills, practicing with other Account Executives
  • Maintain accurate sales and prospecting records, using tools to maximize territory potential
  • Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model

Requirements



  • Ability to read, write, speak, and understand English
  • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
  • Valid driver's license with a satisfactory driving record
  • Bachelor's degree in business, marketing, or a related field, or equivalent experience

Preferred Qualifications



  • Outside sales experience in a high-transaction, short-closing cycle model
  • Business-to-business sales experience
  • Proven sales history of meeting or exceeding targets

Work Environment


This role operates in an office and/or outside environment with possible exposure to inclement weather and moderate noise levels.


Charter Communications


At Charter Communications, we're committed to creating a workplace where employees can build careers. We believe in offering a comprehensive pay and benefits package that rewards employees for their contributions, supports their well-being, and delivers real value at every stage of life.


A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


The base pay for this position generally ranges between $47,800.00 and $94,000.00. Additional forms of incentive-based compensation, such as bonuses, may be eligible.


This position has a commission earnings target starting at $54,000.



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